To Our Customers:

• Customers will be informed of our COVID policies and procedures in advance, if possible.

• Signage will be placed at entrances and throughout the restaurant alerting customers to COVID policies, especially to maintain 6 feet physical distance to the extent possible.

• Consistent with Executive Order 49 FY 19/20, customers should wear cloth face coverings when in a food service facility where social distancing is difficult (e.g., waiting in line for pickup, entering or exiting, walking to the restrooms). Customers do not need to wear face coverings when seated at the table.

• Reservations will be used with call ahead or online as a best practice.

• Establishments may call, use a text alert or intercom system to alert guests that their table is ready. Only one member of a party may wait inside in the waiting area and must remain at least 6 feet apart.

• We will avoid crowding at the restaurant entrance and maintain physical distancing in any waiting line.

• Physical distancing protocols will be maintained during guest check-in and seating.

• We will communicate to customers that they should not come to the restaurant if they have a fever or cough.

• We will consider offering exclusive early hours to seniors and other high-risk individuals.

•  We will Consider adjusting store hours of operation, as necessary, to support social distancing efforts by limiting number of customers at one time.

• We will minimize customer and staff interactions by assigning wait staff to ‘areas’ and tables. If possible, keep staff work groups to same days/shifts to minimize staff exposures.

• We will maintain records of customers, including one customer name and contact information per party and the server of the table.

• Restroom occupancy for group restrooms will be limited to incorporate physical distancing and avoid formation of waiting lines outside of restrooms.

• Menus will be laminated or plastic covered and sanitized after each use, or single use paper.

• We will continue take out, curbside and delivery with beer, wine and cocktails.

• The Maximum group party size will be for eight people.

• Dining room tables will be spaced at least 6 feet apart.

• The total number of people any one time should be no more than 50 people per room and each party must be 6 feet apart from other parties. This also applies to outdoor seating areas. Have a back-up plan for outdoor seating that adheres to physical distance requirements in case of inclement weather.

• Bar or counter service within restaurant establishments must follow physical distance guidelines. Provide physical barriers to protect customers and wait staff such as partitions or plexiglass barriers or face coverings plus face shields for staff if there is not 6 feet of distance between customers and counter staff.

• Establishments where counter service is combined with liquor service must also take measures to ensure customers do not congregate at the counter.

• Bar areas within restaurants must close at the same time the kitchen closes for dining patrons.

• Where practical, especially in booth seating, physical barriers are acceptable.

• Use EPA-approved cleaning and disinfectant products to wipe down dining room tables and chairs after each party.

• Provide only single use condiments at this time.

• Suspend salad bars buffets at this time.

• Minimize other self-service areas such as drink stations. To the extent possible, use contact-less dispensers to minimize hand touching. Replace multi-use condiments with single-serve packets. Other suggestions to minimize multi-touch surfaces include providing single-wrap utensils, straws, and lids provided at any take-out or self-seating point of sale. Self-service areas require frequent cleaning and disinfection.

• Allow expanded seasonal outdoor dining, with distancing protocols, in parking lots, sidewalks and expanded patios, etc.

• Use disposable napkins and table covers instead of cloth linens. If cloth linens are used, change between customers.

• Children need to remain seated with their party. No play areas or shared toys; single use crayons only.

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For further information please download the PDF below.